Policies & Information
Five-Star Service
It is my goal to provide you with five-star tutoring that helps you make strides toward your objectives. Please share feedback with me about what works for you, what doesn't, and how I can improve our lessons.
Contacting Me
Text messages to 917 501 2761 (personal) or 845 445 7996 (work): Quickest response
E-mail to trevor@topsatcoach.com: Good for longer messages and attachments
Phone at 917 501 2761 or 845 445 7996: Sometimes reachable but limited availability
Voice messages: Text messages are better! My ability to check v-mails is limited.
Cancellations/Schedule Changes
I strive to be flexible and accommodate your schedule, including changes, as much as possible. However, you must alert me to cancellations or schedule changes at least 36 hours in advance to avoid a 50% temporary rate increase for our next two hours. My schedule tends to be closely booked. By giving me at least 36 hours' notice, you help me rebook a time slot you're unable to make.
Referrals
One of the greatest compliments you can give is to refer my services to a friend. Thank you for thinking of those you know who might benefit from lessons with me. Please feel free to share my contact information with them.
Group Lessons
Two or more like-minded and similarly situated students can be great study and test prep partners, and I enjoy helping groups work together to maximize learning, scores, and grades. Please ask me about group lessons and rates if you're interested in teaming up with one or more partners.
Skype Lessons
Many of my students take advantage of video conferencing as our main lesson medium or a complement to our in-person lessons. I use Skype, along with several features uniquely available to video conferencing (including online whiteboards and shared document editing), to offer students lessons that work for their schedules and geography.
